Privacy Policy
Last Updated
1. Scope of this Notice
1.1. At fulfilment.com, we are committed to respecting and safeguarding your privacy. This Privacy Notice explains how we process personal data about you. 1.2. This Privacy Notice applies to the processing of personal data of users of our website www.fulfilment.com. 1.3. This Privacy Notice does not extend to other websites we might link to. For information about how our customers or partners process personal data of their customers, please visit their websites directly.
2. Our Role
2.1. We are fulfilment.com, a company committed to e-commerce fulfilment solutions, registered under the laws of England and Wales. Our registered office is at 3a Station Road, Amersham, England, HP7 0BQ. We comply with the relevant data protection laws and are registered with the appropriate authorities. 2.2. For the most part, fulfilment.com is the controller of the personal data it processes about you. However, when processing personal data of end customers, we act as data processors on behalf of our customers who are the data controllers. 2.3. We have appointed a data protection officer to advise us on our data protection obligations.
3. Personal Data We Collect
3.1. Personal data refers to any information related to an identified or identifiable living person. 3.2. The personal data we process includes details provided by users of the Website, applicants for vacancies, customers, and end customers. 3.3. Examples of personal data include names, email addresses, phone numbers, addresses, order details, and IP addresses.
4. Use of Personal Data
4.1. We use personal data for various purposes including responding to inquiries, managing customer accounts, processing orders, providing support, and processing job applications. 4.2. We retain personal data as long as necessary for the purposes we collected it, as required by law or for record-keeping purposes.
5. Legal Basis for Processing
5.1. We process personal data based on legal grounds as per applicable data protection laws. 5.2. Personal data is processed lawfully, fairly, and transparently. We ensure your rights regarding your data are respected.
6. Sharing Personal Data
6.1. We share personal data with trusted third parties to assist in providing our services. 6.3. We ensure third parties handle personal data securely and only for the intended purpose.
7. Storage and Transfer of Personal Data
7.1. Personal data is primarily stored within the UK or EEA. 7.2. If transferred outside these areas, we ensure adequate data protection measures and compliance with applicable laws. 7.3. Contact us for more information on international data transfers.
8. Changes of Business Ownership and Control
8.1. In case of business changes or sales, personal data may be disclosed to prospective purchasers or joint venture partners but always under this Privacy Notice. 8.2. We prioritise the security and appropriate use of your personal data.
9. Your Rights
9.1. You have rights under data protection law including access, correction, objection, erasure, and restriction of processing. 9.2. We respond to such requests promptly and in accordance with the law. 9.3. For requests, contact us via the details in Section 2.1.
10. Complaints
10.1. Your concerns about your personal data are important to us. 10.2. Lodge complaints with us or the Information Commissioner’s Office (UK data protection regulator).
11. Changes to this Privacy Notice
We may modify this Privacy Notice as needed, and changes will be posted on our website.