Terms of Service
Last Updated
1. About Our Terms
1.1 These terms and conditions of website use ("Terms") elaborate on how you may use this website, including your personal Dashboard, and any associated content ("Site"). These Terms establish the agreement between 3PLs Platform Limited ("we," "us," or "our") and you, the individual accessing or using the Site ("you" or "your").
1.2 Carefully review these Terms before using the Site. By using the Site or indicating your consent, you agree to comply with these Terms. If you do not agree with any provision of these Terms, please discontinue using the Site immediately.
2. About Us
2.1 We are 3PLs Platform Limited, trading as "3pls.ai," a registered company in England and Wales under company registration number 14857194. Our registered office is located at 3a Station Road, Amersham, England, HP7 0BQ. Our VAT registration number is 440328228.
2.2 For inquiries about the Site, please see the contact us page.
3. Using the Site
3.1 The Site is for business use only. All users must be seeking quotes for fulfilment for businesses that they own or are employed by.
3.2 By using the Site, you confirm that you are solely responsible for:
3.2.1 Ensuring that you (and any authorised users) have adequate and compatible hardware, software, telecommunications equipment, and internet service necessary for using the Site; and
3.2.2 All costs and expenses you may incur in relation to your use of the Site.
3.3 You must not:
Use robots, spiders, scrapers, or similar automated means on the Site.
Attempt to undermine or circumvent any system security measures on the Site or other measures designed to stop or limit access to parts of it.
Attempt to access the object code or source code of the Site or any part of it or any software used by or made available to the user as part of the Services.
Engage in any activity that might cause the Site or 3PLs supporting systems to crash.
Misappropriate the Site or any part of it for use in any other site or application; or
Attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any programs used by 3PLs in connection with the Site.
3.4 Promptly following notification from 3PLs, you must take corrective action as 3PLs may require if you or anyone on your behalf engages in any of the prohibited activities above.
3.5 We make no guarantee that the Site is appropriate or available for use in locations outside of the UK. If you choose to access the Site from locations outside the UK, you acknowledge you do so at your own initiative and are responsible for compliance with local laws where they apply.
3.6 We strive to make the Site as accessible as possible. If you experience difficulties using the Site, please contact us using the contact details provided in section 2 above.
3.7 As a condition of your use of the Site, you agree not to:
3.7.1 Misuse or attack our Site by knowingly introducing viruses, trojans, worms, logic bombs, or any other material that is malicious or technologically harmful (such as by way of a denial-of-service attack), or
3.7.2 Attempt to gain unauthorised access to our Site, the server on which our Site is stored, or any server, computer, or database connected to our Site.
3.8 We may prevent or suspend your access to the Site if you do not comply with these Terms or our Service Terms or any applicable law.
3.9.6 Do not impersonate anyone else;
4. Registration and Password Security
4.1 Use of the Platform requires registration and the creation of an Account. When creating and using an Account, ensure that the information you provide is complete, accurate, and truthful and is updated as necessary.
4.2 You are permitted to create only one account to use your Dashboard (Account), and you must not have more than one Account. We may suspend or terminate any additional or duplicate accounts.
4.3 Do not share your Account with anyone else.
4.4 We are not obligated to allow anyone to register with the Dashboard or create an Account, and we may refuse, terminate, or suspend registration for anyone at any time.
4.5 You are responsible for ensuring that your user ID, password, and any other Account details are kept secure and confidential, not disclosed to unauthorised individuals, and used properly, including changing passwords regularly.
4.6 Notify 3PLS Platform Limited immediately if you believe that your user ID, password, or Account details have or are likely to become known to unauthorised individuals or are being or are likely to be used in an unauthorised way.
4.7 If we have reason to believe that there is likely to be a breach of security or misuse of the Dashboard (or any other part of the Site) through your Account or the use of your password, we may notify you and require you to change your user ID and/or password, or we may suspend or terminate your Account.
4.8 Log off when you exit your Account. Leaving it open may allow unauthorised usage.
4.9 Any personal information you provide to us during the registration process will be processed in accordance with our Privacy Policy.
5. Your Privacy and Personal Information
Your privacy and personal information are important to us. Any personal information you provide to us will be dealt with in line with our Privacy Policy. The Privacy Policy explains what personal information we collect from you, how and why we collect, store, use, and share such information, your rights in relation to your personal information, and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information. If our Service Terms apply to you, they set out certain data protection obligations that apply to our processing of personal data we process on your behalf as a data processor, with you being the data controller.
6. Ownership, Use, and Intellectual Property Rights
6.1 The intellectual property rights in the Site, any text, images, video, audio, or other multimedia content, software, or other information or material submitted to or accessible from the Site ("Content"), and any customisation, enhancement, upgrade, or modification to the Site and/or Content are owned by us and our licensors.
6.2 We and our licensors retain all intellectual property rights (including, but not limited to, all copyright, trademarks, domain names, design rights, database rights, patents, and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world. This means that we retain ownership and are free to use them as we see fit.
6.3 These Terms do not grant you any legal rights in the Site, its Content, or any related object code or source code used in the Site, except as necessary for you to access it. You agree not to adjust, try to circumvent, or delete any notices contained on the Site or the Content (including any intellectual property notices) and, in particular, any digital rights or other security technology embedded or contained within the Site or the Content.
7. Submitting Information to the Site
7.1 While we aim to ensure the security of the Site, we do not actively monitor or verify whether information supplied to us through the Site is confidential, commercially sensitive, or valuable. If any information on your Dashboard is confidential, our Service Terms will apply. We do not guarantee that the Site will meet any specific or heightened cybersecurity requirements you may be subject to.
8. Accuracy of Information and Availability of the Site
8.1 We strive to ensure that the Site is accurate, error-free, up-to-date, and free from bugs, but we cannot guarantee it. Furthermore, we cannot ensure that the Site will be fit or suitable for any purpose or will meet your specific requirements. Any reliance you may place on the information on the Site is at your own risk.
8.2 We may suspend or terminate access or operation of the Site at any time as we see fit.
8.3 Any Content is provided for general informational purposes only and to inform you about us, our products, news, features, services, and other websites that may be of interest. It does not constitute technical, financial, or legal advice or any other type of advice and should not be relied upon for any purposes. Use your independent judgment when using our Site and its Content.
8.4 While we try to ensure the availability of the Site for your use, we do not guarantee that the Site will be available at all times or that your use of the Site will be uninterrupted.
9. Hyperlinks and Third-Party Sites
The Site may contain hyperlinks or references to third-party advertising and websites other than the Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third-party advertising or websites and accept no legal responsibility for any content, material, or information contained in them. Displaying any hyperlink and reference to any third-party advertising or website does not imply our endorsement of that third party’s website, products, or services. Your use of a third-party site may be governed by the terms and conditions of that third-party site and is at your own risk.
10. Our Responsibility to You
10.1 If we breach these Terms or are negligent, we are liable to you for foreseeable loss or damage that you suffer as a result. By 'foreseeable,' we mean that, at the time these Terms were formed, it was either clear that such loss or damage would occur, or you and we both knew that it might reasonably occur, as a result of something we did (or failed to do).
10.2 We are not liable to you for any loss or damage that was not foreseeable, any loss or damage not caused by our breach or negligence, or any business loss or damage of any kind.
10.3 Nothing in these terms excludes or limits our liability for any death or personal injury caused by our negligence, liability for fraud or fraudulent misrepresentation, or any other liability that the law does not allow us to exclude or limit.
11. Events Beyond Our Control
We are not liable to you if we fail to comply with these Terms due to circumstances beyond our reasonable control.
12. No Third-Party Rights
No one other than us or you has any right to enforce any of these Terms.
13. Variation
13.1 No changes to these Terms are valid or have any effect unless agreed by us in writing or made in accordance with this clause 13.
13.2 We reserve the right to vary these Terms from time to time. Our updated Terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations.
14. Complaints
14.1 We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with us, please contact us as soon as possible using the contact details set out at the top of this page.
14.2 The laws of England and Wales apply to these Terms, although if you are resident elsewhere, you will retain the benefit of any mandatory protections given to you by the laws of that country.
14.3 Any disputes will be subject to the non-exclusive jurisdiction of the courts of England and Wales. This means that you can choose whether to bring a claim in the courts of England and Wales or in the courts of another part of the UK in which you live.**